Return PolicyTHE SPACE SHOP RETURN POLICY
A receipt dated within 60 days is required for all returns and exchanges.
All returns and exchanges must be unused and contain all of the original packaging and accessories if possible. If you do not have a receipt in most instances, we can verify purchases made on a credit card or debit card. If you are not happy with the quality of the product or service, you may return the product to us for a prompt refund or exchange.
Please note: Return shipping charges may not be refundable in some cases. No refunds will be given on any of our flight suits (exchanges only). Some items are subject to a 15% restocking fee, including high value collectibles and autographed pieces.
Please feel free to contact us regarding your purchase using our Online Form or phone number (321) 449-4468 or (800) 621-9826. Please leave us a message if our lines are busy. Please Note: All prices and availability are subject to change without notice.
Our return address is:
DNC Parks & Resorts at KSC, Inc.
Mail Code: DNPS State Road 405
Kennedy Space Center, FL 32899
Attn: Space Shop
Thank-you. We appreciate your business.