Customer Service

Thank you for shopping at the Kennedy Space Center
Visitor Complex Space Shop.

Each of the products displayed in this SSL fully secure On-Line catalog have been carefully selected from the 8,000 quality items sold in our multi-level Space Shop located at the Kennedy Space Center in Florida.

We value our position as a premier retail center on the Internet and endeavor to make your experience enjoyable and convenient. If we can assist you in anyway, please don't hesitate to contact us.

Our contact information

By email:

By standard mail: DNC Parks & Resorts at KSC, Inc. Mail code DNPS SR405 Kennedy Space Center, FL, 32899

By phone: 1-800-621-9826 (between 9 a.m. and 3 p.m. Eastern Time Zone)

By Fax: (321)-455-6990

Hours of Operation

9 a.m. and 3 p.m. EST


All items carry a 30-day money-back guarantee. If you are not happy with the quality of the product or service, please return the product to us for a prompt refund or exchange. (Return shipping charges may not be refundable.) Please feel free to contact us regarding your purchase using our Online Form or phone number (321) 449-4468 or (800) 621-9826. Please leave us a message if our lines are busy. Please Note: All prices and availability are subject to change without notice.

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