nasa

Return Policy

THE SPACE SHOP RETURN POLICY

A receipt dated within 60 days is required for all returns and exchanges.

All returns and exchanges must be unused and contain all of the original packaging and accessories if possible. If you do not have a receipt in most instances, we can verify purchases made on a credit card or debit card. If you are not happy with the quality of the product or service, you may return the product to us for a prompt refund or exchange.

Please note: Return shipping charges may not be refundable in some cases. No refunds will be given on any of our flight suits (exchanges only). Some items are subject to a 15% restocking fee, including high value collectibles and autographed pieces.

Please feel free to contact us regarding your purchase using our Online Form or phone number (321) 449-4468 or (800) 621-9826 EXT.1. Please leave us a message if our lines are busy. Please Note: All prices and availability are subject to change without notice.

Our return address is:

DNC Parks & Resorts at KSC, Inc.
Mail Code: DNPS State Road 405
Kennedy Space Center, FL 32899
Attn: Space Shop

Thank-you. We appreciate your business.

The Official Kennedy Space Center Visitor Complex Space Shop is the world's largest store devoted entirely to space and NASA gifts, memorabilia, toys and collectibles. TheSpaceShop.com has more than 500 space-related items and NASA souvenirs that will entice enthusiasts of all ages – from the first-time visitor to the serious collector. Items are available online and at the Kennedy Space Center Visitor Complex.

Get Gift IdeasBuy Tickets
Our Customers Say ...
  • "I am impressed with the quality and selection of merchandise available from the KSC Gift Shop. The merchandise has always arrived in perfect condition and very quickly. I am happy to have this available via the internet since we aren't in Florida during the Christmas holidays. Thank you so much!!!"

    More- -Beverly, IN 

Sign Up for Launch and Event Emails
Official NASA Product Line NASA.gov
Delaware North Companies
Customer Service: 1-800-621-9826 EXT.1, 9 am - 3 pm, 7 days a week  |  Fax: 1-321-455-6990

SR 405, Kennedy Space Center, FL, 32899 (866)737-5235
© 2010 DNC Parks & Resorts at KSC, Inc.
Green Path Guest Path
E-commerce by Yahoo! Secure Shopping 256 Bits SSL v2/v3 Credit Cards Accepted